Product Designer - Togetha
02/2024 - Present
- Collaborated with another designer to lead a full-scale redesign of Togetha's main customer-facing platform, improving overall usability and aligning the experience with UK property management regulations and evolving user needs.
- Designed and iterated on new user-centric features based on continuous feedback and usage data, significantly enhancing user engagement and satisfaction.
- Solely led the design and development of Togetha's internal admin platform from the ground up, incorporating essential features from the main product and introducing advanced administrative tools for seamless platform management.
- Built a comprehensive system to allow administrators to access and interact with database records and user logs, streamlining operational oversight and troubleshooting.
- Partnered with the development and support teams to conduct ongoing product audits and resolve usability issues, ensuring a high-performing and user-friendly experience across all platforms.